Support
Technical support
For the most asked questions we have written some guides to make the technical support faster and easier. Read more about our order API, our Shopify app and the integrations with partners like Order Desk in this section. Our tech team is ready to support you per mail if you have any questions. If you haven’t made any sales yet, it’s also possible to start by manual ordering to make a head start. If you have a lot of sales and need a quick solution to process al your pending orders, please give us a call. We can assist you handling this as smoothly as possible!
Shopify
Hiding the vendor name in Shopify
It is possible to use our Shopify app white-label, so without any mentions of the name Printeers. However, when installing the Printeers Shopify app, in many themes the 'Vendor' field is displayed on the product page by default. We are required to enter Printeers as the vendor name by Shopify.
Partner API
Building a custom integration with our Partner API
We have a REST API for managing orders, downloading product and stock lists and rendering previews available for free. Please refer to our API documentation to see how the API works. You need credentials to use the API. Credentials can be requested through our signup form. We have both
Printeers Dashboard
Uploading orders through CSV in the Partner Dashboard
Importing orders with a CSV file We have built a CSV importer for customers that need to import a large amount of orders and it's too much work to handle this manually. If you would like to use this function, please note that this is a free