Billing & pricing
Invoices, payments, VAT, prepayment and pricing.
Add prepayment credit
Top up the balance on a prepaid billing account so new orders have enough credit to be produced and shipped.
Do I have to pay VAT?
Whether Printeers charges VAT on your orders, based on your business, VAT ID and shipping destination.
Find and download your invoices
Open the Invoices list to view any invoice, read its specification and download the PDF with its CSV files.
How can I pay my invoices?
When weekly invoices are sent, the 14-day payment term and how to settle them by bank transfer.
My account is suspended, overdue invoices
Why overdue invoices suspend an account, what you can still do, and how to get reactivated.
Resolve account issues in the Action Center
The Action Center lists everything currently blocking your account and links you straight to the screen that fixes each one.
Set up a billing account
Create a billing account to choose your payment method, invoice address and VAT number before your stores can ship.
Set up prepayment
Sign your agreement and authorise a SEPA direct-debit mandate so invoices are collected automatically.
Warehousing storage prices
The weekly storage fee for partner-owned items kept in our warehouse, charged per SKU.
When can I get volume discount?
When you qualify for volume discounts and how per-item pricing drops as your yearly print volume grows.