Billing & pricing

Invoices, payments, VAT, prepayment and pricing.

• Add prepayment credit

  Top up the balance on a prepaid billing account so new orders have enough credit to be produced and shipped.

• Do I have to pay VAT?

  How Printeers applies VAT per invoice line: goods follow the shipping destination, services follow where you are established, and your VAT IDs decide the treatment.

• Find and download your invoices and statements

  Open the Statements list to find each week's invoices, read an invoice specification and download invoice archives or statement PDFs.

• How can I pay my invoices?

  When weekly statements and invoices are sent, the 14-day payment term and how to settle a statement by bank transfer.

• My account is suspended, overdue invoices

  Why overdue invoices suspend an account, what you can still do, and how to get reactivated.

• Resolve account issues in the Action center

  The Action center lists everything currently blocking your account and links you straight to the screen that fixes each one.

• Set up a billing account

  Create a billing account to choose your payment method, declare whether it is a business or a private individual, and add your address, business registration number and, where you have one, your VAT ID before your stores can ship.

• Set up prepayment

  Sign your agreement and authorize a SEPA direct-debit mandate so invoices are collected automatically.

• Warehousing storage prices

  The weekly storage fees for partner-owned items kept in our warehouse: per active SKU and per extra storage unit.

• When can I get volume discount?

  When you qualify for volume discounts and how per-item pricing drops as your yearly print volume grows.