How can I pay my invoices?
We invoice you for the orders we ship. Here is how invoicing and payment work.
When you are invoiced
We send an invoice every Monday for the orders shipped in the previous week (a week runs Monday 00:00 to Monday 00:00). You are only invoiced for orders that actually shipped. Alongside the invoice PDF you receive CSV files detailing the week:
- All print items
- All distribution (non-print) items
- All shipments
- Everything you have on stock in our warehouse
The invoice PDF totals each CSV, so you can use it directly for your administration.
Paying an invoice
Invoices fall due within 14 days. Please transfer the amount to the bank account shown at the bottom of the invoice before the due date. If we do not receive payment within 14 days we may put your account on hold until the balance is settled. See what happens when an account is suspended.
You can find every invoice under Invoices in your Dashboard.