Set up a billing account

A billing account ties your stores to a way of paying. It records how you pay, where invoices are sent and which VAT number applies. Each store is linked to a billing account, so you need at least one before orders can ship.

Create a billing account

Open Billing accounts and select Create, or go straight to the create form. You will be asked for three things.

Choose a payment method

Pick how this account pays:

• Postpaid : you order now and we invoice you afterwards. Payment is either by manual bank transfer or by automatic SEPA direct debit.
• Prepaid : you top up credit up front and orders draw from that balance.

You can run several billing accounts side by side with different methods if that suits how you work.

Add an invoice address and VAT number

Enter the address your invoices should be billed to. Then add your VAT number. We check it against the EU VIES register as you type and confirm whether it is valid. A valid VAT number is needed for correct tax handling; see do I have to pay VAT?.

What happens next

After you save, the account appears in your list. Depending on the method you chose, the next step is signing the agreement and either setting up prepayment or adding prepayment credit. The account is only ready to ship once those steps are complete.