Set up a billing account

A billing account ties your stores to a way of paying. It records how you pay, whether you are a business or a private individual, where invoices are sent and which VAT number applies. Each store is linked to a billing account, so you need at least one before orders can ship.

Create a billing account

Open Billing accounts and select Create, or go straight to the create form. You will be asked for the following.

Choose a payment method

Pick how this account pays:

• Postpaid: you order now and we invoice you afterwards. Payment is either by manual bank transfer or by automatic SEPA direct debit.
• Prepaid: you top up credit up front and orders draw from that balance.

You can run several billing accounts side by side with different methods if that suits how you work.

Declare a business or a private individual

Declare whether the billing account belongs to a business or a private individual. VAT follows this declaration (see do I have to pay VAT?), and the burden of a correct declaration is on you. Billing accounts created before this declaration existed got it from their details where those made it clear; for the others, our support team asks you, and we cannot invoice such an account until it is declared.

Add your address

For a business, enter the address where it is managed: where the essential management decisions are taken. The legal form, the registered office or a mailbox do not decide it. For a private individual, enter where you live; the company name can stay empty. The country of this address cannot be changed later; if your business moves to another country, or you move as a private individual, create a new billing account in your group. A branch or office that itself orders and uses Printeers services needs its own billing account with its own address.

Business registration number and VAT ID

A business enters its business registration number, the number in the business register of its country (for example the KVK-nummer in the Netherlands or the Companies House number in the UK). If your business has no entry in that register, enter the number your tax authority issued to the business. The number is recorded once.

Then add your VAT ID: in the EU, the VAT ID of the country of your address; outside the EU, your VAT registration if you have one. The VAT ID must be issued to the business named on your invoice address. Our support team verifies every VAT ID after you save; until then it shows as Pending verification. For an EU VAT ID the form shows what it changes on your invoices; by saving the account with that VAT ID, you agree to it. A business in the EU without a VAT ID declares instead that it is not registered for VAT; see do I have to pay VAT?. VAT IDs of other countries you are registered in are added on the billing account page afterwards.

What happens next

After you save, you land on the new account's detail page. Depending on the method you chose, the next step is signing the agreement and either setting up prepayment or adding prepayment credit. The account is only ready to ship once those steps are complete.