Ordering

Placing and managing orders, your account and your team.

• Choose which notifications you receive

  Turn notifications about orders, shipments and account alerts on or off per channel from the Dashboard notification settings.

• Connect your webshop to Printeers

  Add a store in the Dashboard, pick your platform, and let connected webshops forward their orders to Printeers automatically.

• Create and rotate API credentials

  Generate an API key for the Printeers REST API, copy the one-time secret, and revoke or rotate keys when needed.

• How do I add users to the Printeers Dashboard?

  Invite new users to your Dashboard via Settings and why support cannot add them for you.

• How long does it take to print my order?

  Print and ship timing, the 16:00 cut-off, backorders, and the wallet and iPad exceptions.

• How to cancel an order

  Cancel an order in the Dashboard while it is still pending, before it goes into production.

• How to change a shipping address for an open order

  Change a shipping address in the Dashboard while an order is still open and not yet shipped.

• How to place an order at Printeers?

  Place an order by hand in the Dashboard or automatically from a connected webshop.

• Manage your store settings

  Update a connected store's contact email, shipment address and default order options, and archive a store you no longer use.

• Uploading orders through CSV in the Partner Dashboard

  The CSV importer's format and field-by-field specification for bulk one-off order imports.

• What is the difference between combined shipments and dropship orders?

  Dropship ships straight to your customer; combined shipments are collected and sent to you.