Ordering
Placing and managing orders, your account and your team.
Choose which notifications you receive
Turn notifications about orders, shipments and account alerts on or off per channel from the Dashboard notification settings.
Connect your webshop to Printeers
Add a store in the Dashboard, pick your platform, and let connected webshops forward their orders to Printeers automatically.
Create and rotate API credentials
Generate an API key for the Printeers REST API, copy the one-time secret, and revoke or rotate keys when needed.
How do I add users to the Printeers Dashboard?
Invite new users to your Dashboard via Settings and why support cannot add them for you.
How long does it take to print my order?
Print and ship timing, the 16:00 cut-off, backorders, and the wallet and iPad exceptions.
How to cancel an order
Cancel an order in the Dashboard while it is still pending, before it goes into production.
How to change a shipping address for an open order
Change a shipping address in the Dashboard while an order is still open and not yet shipped.
How to place an order at Printeers?
Place an order by hand in the Dashboard or automatically from a connected webshop.
Manage your store settings
Update a connected store's contact email, fallback contact details, shipment address and default order options, and archive a store you no longer use.
Resolving an order that is on hold
Confirm you have solved the issue on a paused order so production can continue, straight from the Dashboard.
Set fallback contact details for a store
Give a store a fallback phone number and email so orders without contact details still ship with the carriers that require them.
Uploading orders through CSV in the Partner Dashboard
How the Dashboard CSV importer works: supported formats, column mapping and a field-by-field reference for one-off dropship imports.
What is the difference between combined shipments and dropship orders?
Dropship ships straight to your customer; combined shipments are collected and sent to you.