The color of my print is not correct All the cases that we ship have undergone a quality check, which means that any issues regarding colouring will usually be filtered out. Still, it is possible that the colours do not match your or your customer's expectations. Should this
We might be able to help you if you want to supply your own print items to print. We can only accept these items for our UV-printers. The maximum size we can print is 51 x 71 cm. You can only order your own print items if you use
This article is helpful for you if you want to place one big order or are ordering a lot items per week. I am ordering a lot every week You might have a growing business or want to know more about the possibilities when you grow your
This article only applies to you when your company places orders using automatic orderdering (our Dashboard). Your account cannot be suspended when you order manually. If you still notice that you cannot access your account when ordering manually, please send us a message. The reason: you have overdue
In short: if you are using our B2B-Webshop you can pay online when placing your order. If you use an automated solution, we will send you an invoice weekly that you have to pay within 14 days. B2B-webshop users: pay directly online Placing orders online is as
We have multiple types of packaging available. The packaging in which your order is shipped depends on the shipping method of your choosing, the size of your order and some other factors. Dropshipments For dropshipping we use either a padded paper envelope or a COEX bag. Our
Our system is built to ensure high quality deliveries and to prevent humans from making mistakes. We rarely ship the wrong product. Even with all these measures it is always possible to make a mistake. If we sent the wrong customer, you can request a replacement below. Important note!
We pack our products carefully to prevent damage. Nevertheless it is possible that a product arrives broken. We replace products for free if they were broken upon delivery. Please fill in the form below to request a replacement. Request a replacement
We are sorry to hear that your order never arrived. We have made a checklist to see where this went wrong and what to do. Was the order already shipped? First thing to check is if the order was already shipped. It's possible that the order is backordered
We have a REST API for managing orders, downloading product and stock lists and rendering previews available for free. Please refer to our API documentation to see how the API works. You need credentials to use the API. Credentials can be requested through our signup form. We have both