Shipping & delivery

Packaging, carriers, delivery times, returns and recycling.

• Extended Producer Responsibility (EPR) regulations

  What EPR packaging rules mean, where Printeers is registered, and your duties as a seller.

• How to recycle shipping packaging

  What our envelopes, COEX bags and boxes are made of and how to recycle each material.

• In what kind of packaging are orders shipped?

  Which packaging your order ships in (envelope, COEX bag or carton box) and why it varies.

• Return addresses

  Why return addresses differ by region, the per-carrier addresses, and why your own can't be used.

• Shipping costs & delivery times

  Cut-off times, the Basic, Tracked and Express levels, transit times and unsupported countries.

• Shipping services and carriers

  The shipping levels and the carrier used per country for basic, tracked and express mail.

• Shipping to a DHL Packstation

  How to format a DHL Packstation address and which shipping levels support it.

• Track your shipments

  Find a shipment in the dashboard and open its carrier tracking link to follow a parcel on its way to your customer.