Shipping & delivery
Packaging, carriers, delivery times, returns and recycling.
Extended Producer Responsibility (EPR) regulations
What EPR packaging rules mean, where Printeers is registered, and your duties as a seller.
How to recycle shipping packaging
What our envelopes, COEX bags and boxes are made of and how to recycle each material.
In what kind of packaging are orders shipped?
Which packaging your order ships in (envelope, COEX bag or carton box) and why it varies.
Return addresses
Why return addresses differ by region, the per-carrier addresses, and why your own can't be used.
Shipping costs & delivery times
Cut-off times, the Basic, Tracked and Express levels, transit times and unsupported countries.
Shipping services and carriers
The shipping levels and the carrier used per country for basic, tracked and express mail.
Shipping to a DHL Packstation
How to format a DHL Packstation address and which shipping levels support it.
Track your shipments
Find a shipment in the dashboard and open its carrier tracking link to follow a parcel on its way to your customer.